Contact

Human resources


21925 Doral Rd,
Waukesha, WI 53186
 

career(at)ergostrap.com

| Innovation
| Ergonomics
| German Quality


Our products are unique worldwide. They will remain so through continuous investment and development, generated by the ideas and passion of our highly motivated colleagues. Apply now and become part of our success story!

SERVICE AND OPERATIONS TECHNICIAN
– entry level

Title: Service and Operations Technician (entry level)
Full or part time: Full time
Timeline: Immediate hire
Salary or hourly: Salary
Location: 21925 Doral Rd, Waukesha, WI 53186

OUR COMPANY

ErgoStrap Inc. is the exclusive sales and service provider in the United States for a one-of-a-kind German-made packaging system. Visit www.ergostrap.com for a video!

Our patented design sold in more than 60 countries over the last 20 years provides an ergonomic, safe and time saving solution for strapping pallets.

Join our growing team in a casual office and clean warehouse environment. Health insurance, PTO, and IRA match offered.


YOUR ROLE
 

  • Reporting to the operations leader, you will provide technical and sales support based in our head office and warehouse site on Doral Rd, Waukesha, WI.
  • You will be trained to be an expert in the machine functionality and features, repairs and refurbishment, providing support by phone and video to the ErgoStrap team and customers.
  • Develop technical and business process SOPs, while contributing to an expanding US-based team supported by German design, engineering, quality and manufacturing resources.
  • Detail oriented, you will assist in inventory control, SOP creation, inbound and outbound logistics.
  • Support the ErgoStrap brand in a professional manner in written, verbal and in-person communications.
  • Learn a small portfolio of machine models, features and accessories that can be utilized in any industry that palletizes goods.
  • Utilize technical ability to troubleshoot, repair and prepare machines for shipment.


YOUR PROFILE
 

  • You enjoy technical problem solving, willing to contribute to the team to satisfy new and current customers, and flexible to take on new tasks and develop new solutions.
  • You are willing to travel domestically to customer sites occasionally.
  • You have mechanical aptitude and ability to use hand tools.
  • You are eager to learn new things, improve process and want to enjoy your work.
  • You are customer focused and flexible to take on new roles in a clean warehouse environment.
  • You are a team player, willing to ideate and execute new ideas.


REQUIREMENTS
 

  • Technical or business degree.
  • 1-3 years of experience preferred. New graduates will be considered.
  • Competent in Microsoft Office.
  • Valid driver’s license.
  • Ability to lift 50 lbs and work safely in a warehouse and office environment.
  • Domestic travel required occasionally.


Join our fast-growing US team with existing customers to accelerate income growth!

Send your application to career(at)ergostrap.com